Business Calendar |
This topic defines a business calendar and provides an overview of the tasks that you can perform using the business calendar. |
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Business calendars represent the operating hours of a business. A business calendar specifies a time zone and a set of time period rules. The time zone indicates your local time zone by default. The time period rules determine the days, dates, working hours (available for business activities), and non-working hours (unavailable for the business activities). You can use the Process Platform business calendar to:
- Create a business calendar
- Define the business calendar
- Check user availability for a task
- Calculate due dates
- Calculate actual hours spent on a task
- Calculate dispatch logic
The business calendar also helps you:
- Avoid setting due dates on holidays or weekends
- Manage timeouts
- Avoid unexpected delays
Apart from checking the availability of users, you can use the business calendar to calculate time available for the business. When specifying the periods that business events are to take place (such as a message being sent or a particular task instance becoming overdue), you may want to express intervals in business time by including it in the business calendar.
Using the Process Platform business calendar, you can configure either a static or a dynamic business calendar. You can define, manage, and track your business calendar using any of the following options:
- Default Week Calendar: Define your week day or business week pattern including the business time.
- Calendar Exceptions: Use this feature to specify and apply exceptions such as holidays, leaves, and non-working days to your business calendar.
- Time Zone Settings: Synchronize your business calendar across different time zones and countries. Specifying the time zone is important as the start time and end time are specified in the local time. The time zone will convert the local time to the corresponding coordinated universal time (UTC-GMT) and it also supports daylight saving time. When you create a new business calendar, the time zone set in CUSP preferences will be shown by default. If you have not set any preference for the time zone in CUSP preference, then by default the server time zone option is shown.